Questions, Answered
Everything you'd want to know before choosing a piece built to last a lifetime.
Facet & Forge Jewelry was created to make ring shopping simpler, more affordable, and less overwhelming. Instead of presenting thousands of options and endless customization decisions, we've carefully curated a collection of engagement rings and wedding bands that deliver exceptional beauty, quality, and value.
Our focus on certified lab-grown diamonds and gemstones allows you to get more for your budget without compromising on brilliance, durability, or craftsmanship. Every piece is thoughtfully selected to help you shop with confidence and spend less time second guessing your decision.
With transparent pricing, secure online ordering, and a streamlined shopping experience, Facet & Forge helps you find a ring you'll love without the stress often associated with traditional jewelry shopping.
Beautiful rings. Thoughtfully curated.
Exceptional value. Want to learn more? Explore our blogs and videos to discover the benefits of lab-grown diamonds, understand our approach to jewelry design, and learn what makes Facet & Forge a smarter way to shop for an engagement ring or wedding band.
Yes. Lab-grown diamonds are real diamonds with the same chemical composition, physical properties, and brilliance as mined diamonds. They are not simulants like cubic zirconia or moissanite.
Both lab-grown and natural diamonds are graded using the same standards for cut, color, clarity, and carat weight. The primary difference is origin: natural diamonds are formed within the earth, while lab-grown diamonds are created using advanced technology that replicates the natural diamond-growing process.
At Facet & Forge Jewelry, we specialize in certified lab-grown diamonds because they offer exceptional beauty, quality, and value, allowing customers to maximize their budget without compromising on the qualities that make diamonds so desirable.
Bottom line: A lab-grown diamond is a real diamond. The choice between lab-grown and natural comes down to personal preference, budget, and priorities.
If you'd like to learn more about the differences between lab-grown and natural diamonds, explore our educational blogs and videos for a deeper dive into the topic.
Yes. All of the diamonds offered by Facet & Forge Jewelry are certified lab-grown diamonds. Because they are created in advanced laboratory environments rather than mined from the earth, their origin is known and traceable.
We carefully select high-quality stones from reputable suppliers and focus on providing customers with a transparent, confidence-inspiring shopping experience. Our lab-grown diamonds offer the same beauty, durability, and brilliance as mined diamonds while giving customers an alternative origin to consider.
Want to learn more? Visit our blogs and videos for a deeper look at lab-grown diamonds, how they're made, and what sets them apart from natural diamonds.
Yes. Every primary diamond featured by Facet & Forge Jewelry comes with an independent IGI (International Gemological Institute) grading report, verifying its quality and characteristics.
We carefully curate our collection to ensure exceptional beauty and value. All of our center diamonds are a minimum of E color and VS1 clarity, meaning you'll receive a diamond with outstanding brilliance, near- colorless appearance, and excellent clarity.
Rather than overwhelming customers with countless options, we focus on offering premium quality diamonds in impressive sizes, starting at 2.0 carats and extending to 3.0 carats and larger. This allows you to shop confidently, knowing every Facet & Forge diamond meets our high standards.
Want to learn more? Explore our blogs and videos to better understand diamond grading, IGI certifications, and how to choose the perfect ring.
Most Facet & Forge rings are delivered in less than 5 weeks from the date of your order. Each ring is crafted to our exact specifications and undergoes careful quality inspection before shipment to ensure it meets our high standards.
Need your ring sooner? We also offer a selection of Quick Ship rings that are ready to ship immediately and can be delivered much faster.
Once your order ships, you'll receive tracking information so you can follow its journey every step of the way.
Looking for a ring for an upcoming proposal, wedding, or special occasion? Be sure to browse our Quick Ship collection or contact us with any timing questions before placing your order.
A Quick Ship ring is a ring that is already prepared and ready to leave our facility right away, allowing for significantly faster delivery than our standard production timeline.
Our Quick Ship rings are available in size 6.5, the most commonly requested ring size. To ensure immediate shipment, the ring must be ordered in size 6.5. If a different size is needed, the ring can still be resized by a local jeweler after delivery.
Quick Ship rings are a great option for surprise proposals, last-minute occasions, or anyone who wants to
receive a beautiful ring without the typical wait.
Please note: Any resizing performed after delivery is the responsibility of the purchaser and is not included with the Quick Ship program.
Yes. While Facet & Forge Jewelry specializes in a thoughtfully curated collection designed to simplify the ring shopping experience, we understand that some customers have a specific vision in mind.
Most of our rings can be customized directly on the product page by selecting your preferred:
• Diamond size
• Ring size
• Metal type
If you're looking for something beyond our standard options, we're happy to discuss custom designs and special requests. Whether you'd like to modify an existing design or create something entirely unique, we'll work with you to determine what's possible.
Please note that custom orders may be subject to different pricing, production timelines, and design fees depending on the complexity of the request.
Have something specific in mind?Contact us with your ideas, and we'll be happy to explore your options.
Yes. Financing options are available at checkout on every Facet & Forge Jewelry purchase.
During the secure checkout process, eligible customers can choose from available financing and installment payment options, making it easier to spread the cost of your purchase over time.
Available financing terms, payment amounts, and eligibility are determined by the financing provider during checkout.
Simply add your ring to your cart and proceed to checkout to view the financing options available to you.
Please note: Financing approval and terms are subject to the financing provider's requirements and approval process.
We stand behind every diamond, engagement ring, wedding band, and fine jewelry piece we sell with our 30- Day Money-Back Guarantee.
If you're not completely satisfied with your purchase, you may return eligible items within 30 days of shipment for a full refund or exchange. Returns are simple, and eligible returns include free, fully insured return shipping.
To be eligible for a return, items must be in their original, unworn condition and include all original packaging and documentation.
Please note that certain items are not eligible for return, including:
• Custom orders
• Personalized or engraved jewelry
• Items resized after purchase
• Clearance and final sale items
• Diamond upgrade purchases
For complete details, please review our full Return Policy or contact us at returns@facet-forge.com.
Shop with confidence knowing your purchase is backed by our 30-Day Money-Back Guarantee.
Every Facet & Forge ring is backed by our One-Year Craftsmanship Warranty.
We stand behind the quality of every piece we sell. For one year from the date of purchase, your warranty covers manufacturing defects in materials and workmanship. If you experience an issue related to the craftsmanship of your ring during the warranty period, we will inspect the piece and repair or replace it, as appropriate.
Please note that this warranty does not cover:
- Normal wear and tear
- Accidental damage
- Loss or theft
- Improper care or misuse
- Rings altered, resized, or repaired by another jeweler
If you ever have a concern about your ring, simply contact us and we'll be happy to help
Your ring is made to last, and we're committed to standing behind our craftsmanship
Your Facet & Forge ring will be shipped using secure, fully insured delivery and carefully packaged to protect your purchase throughout transit.
Once your order ships, you'll receive tracking information so you can follow its journey every step of the way. For added security, an adult signature is required upon delivery.
Your ring will arrive in discreet packaging and include:
• Your Facet & Forge ring
• Official ring presentation box
• IGI grading report (for applicable center diamonds)
• Warranty information
• Ring registry information and supporting documentation
We take every precaution to ensure your ring arrives safely, securely, and ready for your special moment.
Need your ring by a specific date?Contact us before ordering, and we'll be happy to discuss your options.